Date range does not match b/t IS and BS

Note: the response below should usually fit  generally into the template laid out in the General Response format. If this issue was the only issue in the spreadsheet, you don't necessarily need to use the numbered list format ... since there's just one item in the list.

Whenever you upload documents into CFO Scoreboard, we need the Profit & Loss and Balance Sheet to match precisely in terms of the date range that they cover. In this case, the [PL OR BS] [STARTED OR ENDED] in [MONTH AND YEAR] but the [OTHER FILE] [STARTED OR ENDED] in [MONTH AND YEAR]

... Then the next part will depend on whether there was any overlap or not, in those date ranges:

If there was overlap, then you can say:

I "trimmed" the range of the [PL OR BS] so that the two documents would match, and then completed the upload for you! 

... Or if there was no overlap, you can say:

Unfortunately since there wasn't any overlap between your two documents, I wasn't able to complete the upload for you. So to move forward, all you need to do is  make sure that there are columns of data for those months in both  documents that you're uploading. From there, you should be able to complete the import just fine.